Cookie Policy

This Cookie Policy explains how SafeJAM Ltd uses cookies and similar technologies on our website, to technically deliver our service, and optionally collect data for analytics or marketing if you provide consent. By continuing to use our website, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

2. Types of Cookies We Use

We use the following types of cookies on our website:

2.1. Essential Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They include cookies used by the following 3rd parties embedded within our service:

  • Session Management with AWS Cognito: We use session cookies provided by AWS Cognito to manage user authentication and secure access to our service. These cookies are necessary to keep users signed in while navigating the website.
  • AWS Appstream Cookies: When users access a remote session using AWS Appstream, session cookies are used to manage the connection, enhance security, and ensure a smooth streaming experience.
  • Stripe Checkout Cookies: When you make payments through our website, payment processing is handled by Stripe. Stripe uses cookies to manage the payment process and ensure secure transactions.

2.2. Analytics Cookies

We use analytics cookies to collect information about how visitors use our website. This helps us understand website traffic and improve our services. These cookies do not collect personal information and are used solely to improve site performance.

  • Google Analytics: We use Google Analytics to gather anonymised data about website usage, such as the number of visitors, the pages visited, and the duration of visits. Google Analytics cookies help us optimise the performance of our website.

2.3. Marketing Cookies

Marketing cookies are not yet implemented. We will update this policy if they are implemented in the future.

3. Managing Cookies and Consent

By using our website, you agree to the placement of cookies on your device. However, you have the option to manage your cookie preferences, including accepting or rejecting non-essential (analytics and marketing) cookies. This is especially important for users within regions governed by GDPR, such as the EU. When you first visit our website, you will be presented with a cookie consent banner, allowing you to accept or reject non-essential cookies. Other methods to manage cookies include:

  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but please note that disabling essential cookies will affect the functionality of our website.
  • Google Analytics Opt-Out: You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-Out Browser Add-On.

4. How Long Cookies Are Stored

Cookies may be stored on your device for different periods of time:

  • Session Cookies: These cookies are temporary and are deleted when you close your browser.
  • Persistent Cookies: These cookies remain on your device until they expire or you delete them manually. The duration depends on the cookie and its purpose.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our service offerings. Any changes will be posted on this page, and, where required by law, we will notify you of significant changes via email or a website notice.

7. Contact Us

If you have any questions or concerns about this Cookie Policy or how we use cookies, please contact us at securityandcompliance@safejam.com