Technical Support
Known issues, workarounds, and troubleshooting for Remote Browser.
Firefox displays a black remote session at higher display
Firefox on some Linux clients may display a black remote
Understanding the Remote Browser session launch experience
Learn what to expect while launching a Remote Browser session in your browser or the Amazon WorkSpaces Applications client.
WorkSpaces Applications client installation fails with a .NET Framework requirement
Install the required .NET Framework version on the Windows PC when the WorkSpaces Applications client reports that .NET Framework 4.6 is required.
Copy and paste between your local device and Remote Browser session is not working
Resolve clipboard permission, size limit, and application focus issues when copying text between a local device and a Remote Browser session.
Understanding Remote Browser session capacity
Learn what Request Capacity and the Ready, In use, and Pending fleet counts mean before launching a Remote Browser session.