Firefox displays a black remote session at higher display
RB-DISPLAY-001 · Known issue --- workaround available · reviewed 2026-08-26
Firefox on some Linux clients may display a black remote
Support archive
All known-issue and troubleshooting articles.
Copy and paste between your local device and Remote Browser session is not working
RB-CLIPBOARD-001 · Troubleshooting guidance available · reviewed 2026-08-26
Resolve clipboard permission, size limit, and application focus issues when copying text between a local device and a Remote Browser session.
clipboardcopy and pastepermissionschromeweb portalUnderstanding Remote Browser session capacity
RB-CAPACITY-001 · User guidance · reviewed 2026-08-26
Learn what Request Capacity and the Ready, In use, and Pending fleet counts mean before launching a Remote Browser session.
capacityappstreamfleetrequest capacitysession availabilityWorkSpaces Applications client installation fails with a .NET Framework requirement
RB-CLIENT-001 · Resolution available · reviewed 2026-08-26
Install the required .NET Framework version on the Windows PC when the WorkSpaces Applications client reports that .NET Framework 4.6 is required.
workspaces applications clientwindowsinstallation.net frameworkUnderstanding the Remote Browser session launch experience
RB-LAUNCH-001 · User guidance · reviewed 2026-08-26
Learn what to expect while launching a Remote Browser session in your browser or the Amazon WorkSpaces Applications client.
session launchworkspaces applicationsappstreamblack screenclient application